Social Media Policy

• Increase the awareness for FANCL business including products and services offered by FANCL CORPORATION.
• Use of the customer feedbacks collected by social media on the improvement of FANCL business including products and services offered by FANCL CORPORATION.

No personal/ confidential information will be disclosed.

Personal information (customer information, business partners' details, etc.) and confidential information (product development information, unreleased information, etc.) will not be disclosed under any circumstances.

Compliance with laws and regulations

Strictly comply with government regulations and corporate rules, especially the copyrights for intellectual propertis and portraits, and high attention is given for the protection of privacy.

Best effort to post accurate information

When information was released through social media, best effort is given to enusre accurate information is posted.
If errors are found in the posted information, immediate investigation will be conducted and correct information will be posted at an earliest timing.

No illegal content or defamatory statement

In our social media activities, no illegal content or defamatory statement will be posted.

Understand the characteristics of media and release all informations with responsibility

Once information is released on the internet, it is impossible to delete completely. As a responsible corporate, we are fully understand the characteristics of media and release all informations with responsibility

FANCL Official Accounts

Twitter：@FANCL_Official

http://twitter.com/#!/FANCL_Official

facebook：FANCL.Official

http://www.facebook.com/FANCL.Official

When FANCL empolyees use social media or network serivce in private, your statement and information should be posted carefully, because it will have significant effect on the reliability and brand of image of the company.