Social Media Policy

FANCL Corporation and the FANCL Group (hereinafter referred to as "FANCL Group") will comply with the following social media policy in our use of social media.

The purpose of using social media

  • To make more people aware of the business activities of the FANCL Group, including the products and services it provides.
  • To reflect upon opinions received through social media in business activities, including the products and services of the FANCL Group.

Action Guideline for Official FANCL Media Accounts

Personal and confidential information will not be disclosed

Personal information (such as customer and supplier information) and confidential information (such as R&D and unpublished information) will not be disclosed under any circumstances.

We will comply with all relevant laws and regulations

We will comply with all relevant laws and regulations and the internal rules of FANCL Group, and will not infringe on intellectual property rights such as copyrights, and portrait rights.

We will always make a conscious effort to post correct information

When distributing information on social media, we will always make a conscious effort to post correct information
In the unlikely event that the information we post is incorrect, we will treat this with the upmost seriousness and correct the information as soon as possible.

We will not post content that is illegal, defamatory, or libelous

In our social media activities, we will not post content that is illegal, or statements and posts that contain slander or defamation

We will work to understand the characteristics of the media and disseminate information responsibly

We are aware that once information is published on a network, it cannot be completely removed, and that since the information we send out as a company may have a significant impact on society, we will distribute information responsibly.

FANCL Official Account

Guidelines for personal social media use by employees

We are aware that the comments and posts made on the various personal social media accounts attributed to individual employees of the FANCL Group may have a significant impact on the credibility of the Group and our brand, and we will always strive to make appropriate comments and posts.

To our customers, business partners, and users

Not all of the information disseminated on social media represents the official views of FANCL Group. We ask for your understanding in advance. Official announcements are published on FANCL and FANCL Group companies’ official websites and via press releases.