Achieving Health Management

The FANCL Group recognizes that the health of its employees is the foundation supporting its goal to "Eliminate the 'Negatives' with a Sense of Justice," which is our founding philosophy. In August 2017, we established a Declaration of Health Management, and in March 2018 we established the Health Support Office.
In recognition of our efforts, we have been certified as an "Excellent Health and Productivity Management Organization (Large Enterprise Category (White 500 status))" for eight consecutive years.

FANCL Group "Declaration of Health Management"

< Slogan >
The greatest testament is for us to be beautiful and healthy

< Health philosophy >
The health of our employees is the foundation upon which the entirety of the FANCL Group and its commitment to health and beauty rests. With this in mind, as pioneers in the health food industry, we will promote the creation of a culture in which health is the top priority and ensure sound and healthy management while continuing to take on the challenge of creating new value and eliminating all the "negativities".

< FANCL Health Guidelines >
1.We will ensure the health of employees by making maximum use of our knowledge of preventive medicine and health foods.
2.We will create a positive and lively workplace where employees can work vibrantly.
3.We will make the physical and mental health of employees our top priority, actively undertaking primary prevention (preventing the onset of diseases or disorders).

< Employee Code of Conduct >
1.Each and every employee shall actively consume health foods in an effort to enhance their own health.
2.Each and every employee shall strive to embody health and beauty as advertisements for FANCL.
3.Each and every employee shall actively participate in health enhancing activities both inside and outside the company as experts in health and beauty.

Health Management Promotion Structure

The President and Representative Director is responsible for health management and promotes health management throughout the Group from a managerial perspective. The officer in charge of health management reports the results to our President, who is in charge of health management, and also to the FANCL Management Strategy Conference.
To speed up health management initiatives, the Health Support Office serves as the health management promotion body, coordinating with human resources, health and safety committees, and employee representatives.
Six full-time public health nurses work at the Health Support Office. Together with doctors of internal medicine and psychiatry, they form a system that enables collaboration between the workplace and medical care. We support the health of our employees working at Group companies, factories, and stores nationwide. We have also introduced a health management system that allows employees to easily check the results of their health checkups and stress checks. We are developing a system that allows employees to easily consult with occupational physicians and public health nurses through e-mail exchanges.

We have created a strategic map for VISION 2030 and are implementing various health measures with the goal of improving employee performance.

Regular health checkups

The rate of FANCL employees receiving regular health checkups is 100%, including employees who are not members of our social security scheme, part-time workers, and employees posted overseas. We set the type of health checkups received in accordance with age, and coverage has been expanded to include cancer screenings.
Previously, we did not have enough information about whether employees who had been told to go for detailed follow-up examinations had actually done so. Therefore, from the fiscal year ended March 2023, we have been strengthening efforts to monitor the situation. In the fiscal year ended March 2024, 81.8% of employees received the recommended examinations. We are working to further raise this percentage in the fiscal year ending March 2025.

Age Type of health checkup Cancer and other screenings

Up to 35

Regular health checkup

Bowel cancer, stomach cancer, breast cancer, cervical cancer, prostate cancer, hepatitis, bone density

35 to 50

Checkup including prevention of lifestyle-related diseases

Over 50

Full health checkup

Initiatives to prevent lifestyle-related illnesses

Measures concerning blood pressure

Current situation and challenges

The ratio of employees at risk from high blood pressure (systolic pressure of 140 mm Hg or higher and diastolic pressure of 90 mm Hg or higher) in the fiscal year ended March 2023 was low at 5.6%, but considering that high blood pressure also heightens the risk of strokes and heart disorders, this percentage needs to be further lowered.
Also, we have found that 17.3% of our employees who showed no blood pressure issues during health checkups actually had blood pressures of 140/90 mmHg or higher when at work.

Initiatives

Follow up with at-risk employees

  • Following health checkups, we provide guidance via interviews and email (including encouragement to take health checkups and to measure blood pressure, and guidance on lifestyle improvements).

Encouragement to take interest in blood pressure and regular measurement

  • Since the fiscal year ended March 2023, we have established a blood pressure measurement promotion month and set up blood pressure monitors on each floor of the head office building to promote measuring.
  • We lend employees small blood pressure monitors so they can take readings at home.

Results and future initiatives

In the fiscal year ended March 2024, the ratio of employees at risk from high blood pressure decreased to 4.1% and the employees who showed no blood pressure issues during health checkups but actually had blood pressures of 140/90 mmHg or higher when at work fell to 10.5%.
This initiative was an opportunity to make employees aware of how stress can raise blood pressure by having them measure their blood pressure during working hours. Going forward, we will take an approach that focuses on high-risk individuals and continue to promote blood pressure measurement (establishing monitoring equipment at all offices, lending out small blood pressure monitors).

Measures concerning exercise

Current situation and challenges

The ratio of employees who have a regular walking habit (at least one hour a day, three days a week) is high at over 60%, but the ratio of employees who exercise regularly (at least 30 minutes a day, two days a week) is low at 17.2% (as of the fiscal year ended March 2023).

Initiatives

In order to create good exercise habits, we are implementing the following three initiatives with a focus on walking, which is an easy exercise to fit into daily lifestyles.

  • 1) Classes on walking form (including online)
    Led by the familiar presence of employees who have inhouse Health and Exercise Leader qualifications, these classes give tips on proper walking posture and form in a fun way.
  • 2) Physical fitness measurement sessions
    These provide an opportunity for employees to measure their fitness and physical abilities.
  • 3) Walking festivals hosted by the health insurance association (twice a year)
    A collaborative project with the health insurance association. Employees take part in groups of three, providing opportunities for communication between colleagues.

Results and future initiatives

Exercise promotion initiative Number of participants Results of post-initiative survey
Ratio of respondents who were "satisfied" Ratio of respondents who have become more aware regarding exercise or who have started exercising

1) Classes on walking form (including online)

96

100%

64.5%

2) Physical fitness measurement sessions

110

96.0%

3) Walking festivals hosted by the health insurance association (twice a year)

(total)692

-

-

The survey results for initiatives 1) and 2) showed that satisfaction among participants was high and that 64.5% had become more aware regarding exercise or had started exercising as a result. Also, in the fiscal year ended March 2024, the ratio of employees who exercise regularly (at least 30 minutes a day, two days a week) increased to 18.2% while the ratio of employees who have a regular walking habit (at least one hour a day, three days a week) remained high at 63.1%. In the fiscal year ending March 2025, we will continue these initiatives to create opportunities for adopting good exercise habits.

A scene from Classes on walking form

Other measures

Measures concerning sleep

A survey of employees revealed that 48.2% are not satisfied with the quality of sleep they get, 50.5% only sleep for six hours or less, and 21.5% felt that on average, lack of sleep damaged their performance. In response to this, we held seminars with a sleep improvement instructor and made meeting rooms available as spaces to take a power nap. Going forward we will continue to take measures to improve the sleep situation.

A scene from spaces to take a power nap

Office massages

A scene from Office massages

A survey of employees revealed that 99% feel some kind of stiffness in their bodies but most people did not receive any care for this, such as a massage, and the most common reason was a lack of time. Therefore, we created opportunities for employees to receive treatment from a physical therapist while they were at work on a trial basis. The results of the trial showed a positive impact on work, so since July 2023, this initiative has been carried out on a regular basis.

Initiatives related to mental health

Current situation and challenges

The results of a group analysis of stress checks held in the fiscal year ended March 2023 were positive, giving a score of 83 for "overall health risk" (national average was 100; the lower the score the better) and 12.9 for "overall assessment of workplace enthusiasm" (national average was 11.5; the higher the score the better).
Furthermore, the rate of absence from work due to mental illness in the fiscal year ended March 2023 was 1.86%. An analysis of the reasons for these absences showed the most common reason was the inability to adapt to changes in the workplace environment, such as a transfer or promotion.

Initiatives

An interview with a public health nurse

We are carrying out the following initiatives to reduce the number of employees suffering from mental health problems.

  • Individual counseling with public health nurses for highly stressed employees
  • Counseling with public health nurses for all new employees
  • Training on self-care and mental health care in reporting lines for each level of employee, including new employees, mid-career hires, and new officers
  • Work environment improvement seminars (employees at the general manager level or higher)
    Discussions at each department covering feedback from group analysis and specific ways to solve workplace issues and improve working environments
  • Introduction of a health management system to create environments where it is easy to discuss matters with public health nurses

Results and future initiatives

In the fiscal year ended March 2024, the rate of absence from work due to mental illness improved to 1.27%
Also, the results of a group analysis of stress checks remained positive with a score of 85 for "overall health risk" and 12.4 for "overall assessment of workplace enthusiasm."
In the fiscal year ending March 2025, we will continue to provide individual counseling with public health nurses and implement other initiatives to reduce the number of employees suffering from mental health problems, including improving the way work environment improvement seminars are carried out to enable managers to make more effective improvements.

Intiatives related to cancer

Current situation and challenges

We work to prevent losses of manpower through the early detection and early treatment of cancer. This includes maintaining a high rate of employees who have received cancer screenings and working to improve this rate. Furthermore, we have also positioned employees failing to get the detailed follow-up examination they were recommended during cancer screenings as an issue to be addressed.

Initiatives

Improving the rate of employees who have received cancer screenings and detailed follow-up examinations
Pink Ribbon Month
  • Cancer screenings
    Inhouse health checkups include screening for cervical, breast, bowel, and stomach cancer free of charge.
  • Information sharing and events
    We carry out initiatives to deepen understanding regarding cancer and cancer screenings, including initiatives in the period preceding health checkups and for Pink Ribbon Month. We also provide information that may be of interest to not only our employees, but also their families and friends.
Support for balancing treatment with work
  • Associate regular employee system
    A system that helps employees with physical illnesses balance treatment and work by maintaining their status as regular employees while enabling them to control the number of hours or days worked in accordance with their treatment schedule and physical health.
  • Establishment of a consultation framework
    We have established a framework that enables employees to consult with an occupational physician or public health nurse at any stage before, during, and after returning to work.
  • Handbook for Supporting Work and Cancer Treatment
    We have created a handbook that summarizes the support that cancer patients can access both inside and outside the Company, and to provide an image of how their leave of absence, return to work, and the balancing of work and treatment will be handled. All employees are made aware of the handbook.

Results and future initiatives

Cancer screenings received in the fiscal year ended March 2024

  • We will continue working to raise the rate of cancer screenings received
  • We will continue initiatives to raise breast awareness knowledge
  • We will foster environments that enable employees with cancer to continue working with peace of mind
  • We will launch an initiative to enable detailed follow-up examinations to be taken during working hours
  • We will provide an e-learning course on cancer for all employees

External awards

Presentation of the 2023 Award for Corporate Action on Measures to Fight Cancer
  • 2023 Minister of Health, Labour and Welfare's Excellence Award for Corporate Action on Measures to Fight Cancer
  • 2023 Cancer Ally Gold Award (received for the fourth consecutive year)

Initiatives related to women's health

Current situation and challenges

Approximately 82% of all FANCL employees are women, so we think it is important that all employees, regardless of position or gender, have an understanding of women's health. We have positioned the fact that a survey investigating this issue has yet to be carried out as an issue to address.

Initiatives

In the fiscal year ended March 2024, we implemented a questionnaire survey investigating the status of employees in regard to premenstrual syndrome (PMS) and menopause and their support needs.

Results and future initiatives

The response rate was 51.7% and the main results are as follows.

  • Levels of knowledge and awareness regarding PMS and the menopause are high
  • The percentage of employees experiencing PMS or menopause is high
  • Assuming that performance when not experiencing PMS or the menopause is 100%, employees felt their average performance level was 67.1% when experiencing PMS and 77.7% during the menopause

The survey showed that as knowledge concerning PMS and the menopause was high, employees are aware of when they are experiencing relevant symptoms. Also, the downturn in performance when experiencing PMS or menopause was smaller than anticipated by the Health Support Office. However, the number of employees who are not able to take the appropriate steps when symptoms arise, although small, is an issue that needs to be addressed.
Going forward, we will work to deepen the knowledge of all employees through initiatives such as systematic e-learning courses with content that changes depending on the user.

An online seminar on women's health
Theme Target

Appropriate steps for handling the effects of changes in hormone balance

All employees

Women-specific cancers

Women employees

Top five things supervisors should understand

Management employees

Male menopause

Men employees

Initiatives related to giving up smoking

Current situation and challenges

Although the smoking rate among our employees in the fiscal year ended March 2023 was 6.5%, which was lower than the national average (16.7%), we have continued to take measures, taking into account that smoking lowers productivity and raises the risk of lifestyle-related diseases.

Initiatives

  • Foster a work culture that is aware of smoking-related issues
    We have released the FANCL Group's "No Smoking Declaration," create anti-smoking slogans, and provide information in line with World No Tobacco Day.
  • Systems and workplace environment initiatives
    We have suspended the hiring of new graduates who smoke, prohibited smoking during working hours, and completely banned smoking on Company premises.
  • Creating environments that support people who want to quit smoking
    We provide guidance for quitting smoking from occupational physicians and public health nurses, bring together smokers who want to take on the challenge of quitting, and subsidize the cost of smoking cessation treatment.

Results and future initiatives

In the fiscal year ended March 2024, the smoking rate among employees remained low at 6.6%, but going forward, we will continue working to make it even lower.

The FANCL Group's "No Smoking Declaration"

One important FANCL Group health management initiative is our declaration to encourage employees to stop smoking.
We aim to be a company with zero smokers by creating an organizational culture in which all employees (whether they smoke or not) are interested in giving up smoking, and by creating an environment and systems that makes it easier to quit.

May 2023

Initiatives related to infectious diseases

Current situation and challenges

Employees working in direct stores (including contract employees and part-time workers) account for about 50% of our entire workforce. Sales staff in these stores in particular are doing a job that cannot be done from home and therefore face a high risk from an outbreak of infectious disease. This means if a mass infection outbreak was to occur, in addition to creating a loss in manpower, it would also put customers at risk. Also, from a business continuity perspective, we need to take thorough measures to prevent infections not only among store staff, but among all employees.

Initiatives

A group vaccination
  • We maintain a manual for employees who become ill
  • We provide information regarding infectious diseases
  • We subsidize the cost of influenza vaccines and carry out group vaccinations at workplaces
    *The annual cost of subsidizing influenza vaccinations in the fiscal year ended March 2024 was ¥1,304,680

Results and future initiatives

  • We have maintained a record of zero mass outbreaks
  • We will continue to provide information regarding infectious diseases
  • We will continue to subsidize the cost of influenza vaccines and carry out group vaccinations at workplaces
    *The anticipated annual cost of subsidizing influenza vaccinations in the fiscal year ending March 2025 is ¥1,400,000

Other initiatives

As a measure to prevent infections among employees in overseas postings and the people who accompany them, we provide education and information about the situation concerning infectious diseases at their destination before travel. We also provide vaccinations based on a consultation with an expert, and carry out health management through regular conversations.

Initiatives to create energizing workplace environments

FANCL Educational Healthy Eating Restaurant

In August 2017, we launched the FANCL Educational Healthy Eating Restaurant at staff cafeterias as a way for employees to begin learning about healthy eating. It is helping to prevent lifestyle-related diseases among employees by providing healthy, delicious, and satisfying meals as well as knowledge required to improve health.

The FANCL Educational Healthy Eating Restaurant and FANCL Healthy Menu have been certified by Kanagawa Prefecture as a MEーBYO BRAND. This status is awarded to brands that are global leaders in preventative health.

Example breakfast

Since June 2023, we have provided breakfasts at the staff cafeteria in our Head Office building.

Facilitating Bicycle Commutes at the Headquarter Building

In consideration of the effective utilization of the FANCL building basement area as well as employee health and reducing the impact on the environment, we created a bicycle parking area in the basement of the FANCL Head Office building, and began offering permits for commutes by bicycle from April 2020.
Employees are putting this to good use.

Comment from an Employee who Commutes by Bicycle
"My commute only take about 10 minutes and it is really easy. It is especially enjoyable when the weather is fine.
It is also pretty good exercise and by the time I arrive at my desk, my brain is firing, and I am ready to work. Not having to ride a crowded train to work has reduced my daily stress, so it is good in terms of both health and work."

Status of taking of annual paid leave and overtime work

Initiatives tackling excessive overtime work

As part of our policy to promote work-life balance and create a space for efficient and productive work so that a diverse workforce can flourish, we have established an action plan based on the Act on Advancement of Measures to Support Raising Next-Generation Children, as well as complying with local laws and regulations. We we promote the reduction of overtime work and conduct regular observations of employees who work excessive overtime. We also conduct hearings with departments with excessive overtime to encourage them to make improvements. In the event that an employee exceeds 45 hours of overtime per month, a meeting is immediately held between the employee and their supervisor, and a corrective report specifying improvement measures is submitted to the Human Resources Department by the head of the organization, and implemented to curb the occurrence of overtime work.
In addition, in order to prevent health problems caused by long working hours, in accordance with laws and regulations, employees whose overtime hours exceed 80 hours per month are interviewed by an industrial physician.

KPI

【Background behind the setting of quantitative targets】
In order to systematically achieve our final indicator targets, including reducing absenteeism and presenteeism and improving engagement, we have set quantitative targets concerning employee health in accordance with our health and productivity management strategy map and based on data, including the results of health checkups and stress checks.

Items FY 2022 Actual results FY 2023 Actual results FY 2025 target FY 2030 target
Health checkup Percentage of employees receiving health checkups

100%

100%

100%

100%

Percentage of employees receiving detailed follow-up examinations

-

81.8%

100%

100%

Measures against lifestyle-related diseases Percentage of employees with blood pressure risks
(systolic blood pressure of 140 mmHg or higher or a diastolic pressure of 90 mmHg or higher)

5.6%

4.1%

4.6%

3.6%

Percentage of employees with blood sugar risks
(HbA1c: 6.0% or higher)

2.7%

3.2%

2.3%

2.0%

Percentage of employees with lipid risks
(LH ratio: 2.0 or higher)

24.2%

24.6%

23.6%

19.6%

Mental health care Percentage of employees receiving stress checks

98.5%

99.2%

Maintain

Maintain

Score for "overall health risk" on stress checks

-

85

Maintain

Maintain

Measures against cancer Breast cancer screening uptake rate (women aged 35 and older)
Note. Calculating the rate of those who can receive medical examinations once every two years from FY Mar/2023

82.4%

-
To be measured from the fiscal year ending March 2025

84.0%

85.0%

Cervical cancer screening rate
Note. Calculating the rate of those who are able to receive medical examinations once every two years from FY Mar/2023

76.7%

-
To be measured from the fiscal year ending March 2025

78.0%

80.0%

Women's health care Participation rate in seminars on women's healthcare

officers:100%

-

Permanent employees: 100%

Permanent employees: 100%

Anti-smoking measures Percentage of smokers

6.5%

6.6%

6.0%

5.0%

Measures against infectious diseases Number of infectious disease outbreaks

0 outbreaks

0 outbreaks

0 outbreaks

0 outbreaks

Interviews regarding long working hours Number of interviews regarding long working hours

3

2

0

0

Absenteeism Leave of absence rate (mental)

1.9%

1.27%

1.83%

1.52%

Leave of absence rate (physical)

0.3%

0.7%

0.30%

0.30%

Percentage of employees who were absent for five days or fewer due to ill health in the last 12 months

-

81.7%

Maintain

Maintain

Scope of employees measured

-

1,903 employees

-

-

Response rate

-

90.4%

-

-

Presenteeism A comprehensive evaluation of the organization's labor function
Note. Utilization of Wfun provided by Sompo Health Support Co., Ltd.

Judgment A

Judgment A

Judgment A

Judgment A

Scope of employees measured

2,109 employees

1,867 employees

-

-

Response rate

98.5%

99.5%

-

-

Work engagement Utrecht Work Engagement Scale (UWES)
Note. UWES is a scale that evaluates the vitality, enthusiasm, and degree of devotion to work.

2.6

2.6

2.7

2.8

Scope of employees measured

2,109 employees

1,867 employees

-

-

Response rate

98.5%

99.5%

-

-

Sustainability