Start of Compliance Activities
The FANCL Group's compliance initiatives began as a part of CSR activities.
A cross-functional CSR Promotion Committee was established, and the compliance system for the FANCL Group was established in 2005, implementing compliance initiatives.
Our Compliance Code of Conduct
We have set out our Compliance Code of Conduct, based on the management philosophy of the Kirin Group Compliance Policy and the FANCL Group, as a guideline for employee conduct in their interactions with customers, business partners, companies, and society in general. The Code prohibits human rights violations, discrimination, harassment, bribery, and other corrupt practices.
We have posted an electronic version of the My Compliance and Code of Conduct Handbook on our Company intranet, to explain our Compliance Code of Conduct to our employees in an easily understood format. Hard copies of this handbook have been distributed to each office and store, to ensure thorough awareness of the Compliance Code of Conduct.
Our response to non-compliance and high-risk business processes
We have several systems in place to quickly detect and correct human rights violations, discrimination, harassment, bribery, violations of laws and regulations, violations of internal regulations, and all other violations of our Compliance Code of Conduct. In addition to conducting questionnaires and surveys, we receive reports through the FANCL Hotline for employees and business partners, which allows anonymous reporting, as well as our customer centers, which are points of contact for discussions on FANCL's corporate stance, services, compliance, and other issues. The state of compliance and any violations of our Compliance Code of Conduct identified through these systems are reported to the FANCL Management Strategy Committee by the Group Risk and Compliance Committee chaired by our CEO and Representative Director.
All instances of compliance violations are thoroughly investigated. We strive to prevent recurrence by finding the cause and correcting it.