FANCL Group Quality Policy

We listen carefully to our customers and deliver products and services that meet their needs and expectations.

・Pursuit of Gentleness, Safety, and Reassurance

We stay close to our customers, eliminate the “Negatives” they experience, and pursue quality and safety—so that we can offer them true reassurance.

・Acting with Integrity

We provide products and services backed by reliable knowledge, expertise, and technology, while communicating accurate information.

・Compliance

We comply with all relevant laws, regulations, and our own voluntary standards.

・Continual Improvement

We continue to make improvements to meet the ever-changing expectations of our customers.

November 1, 2026

Sustainability