We work in close collaboration with our in house educational institution, FANCL College, and the Human Capital Development Department to support employee development and career building. In addition to providing practical experience across multiple functions through job rotation, we offer a wide range of training and education programs.
Looking ahead, we will define the human capital portfolio required to realize our long term management vision. Based on this portfolio, we will further enhance effective personnel placement and education and training, while providing FANCL specific career development support that leverages our fully integrated manufacturing and sales model. Through these initiatives, we aim to further accelerate alignment between our long term management vision and human capital strategy and to strengthen execution capability.

We train specialist personnel to work toward the digital transformation of FANCL (maximizing customer experience value), operate education programs that aim to improve the IT literacy of each employee and provide digital marketing and data science knowledge, and support employees in acquiring certification, among other efforts.

In order to enhance marketing capabilities on a Company-wide basis and to facilitate new business creation and the further growth of existing businesses, we provide programs and training, mainly to teach employees basic marketing knowledge, business development knowledge, and implementation skills.

We support employees and officers in learning English through education aimed at acquiring practical language skills. We also promote global awareness through cross-cultural understanding sessions for all employees. Additionally, we provide education for personnel involved in global operations, incorporating business case studies and training on local conditions, laws, and regulations in the countries where we operate.

We cultivate personnel who have a strong understanding of the FANCL mindset, possess management literacy, and who have the imagination and executive abilities to create a company that is loved by a variety of stakeholders. We are achieving this through initiatives such as the Top Management Education Program, which teaches the knowledge required by members of the top management team, including officers and high-level managers, and FANCL Management School, which teaches management literacy. In order to build an educational framework that can deepen our pool of management talent, since 2023, we have been holding FANCL Management School Basic, which teaches foundational management knowledge to employees at the manager level.

To advance sustainability across the FANCL Group, we conduct awareness-raising initiatives that promote a deeper understanding of social issues.

• Click here for more information about environmental training
• Click here for more information about human rights training

In 2023, we conducted career development training for managers and age-specific career development training for all employees, including managers. These programs provided opportunities for participants to reflect on the importance of receiving career support from supervisors, to understand different roles, and to consider how to take a proactive approach to their career development. Starting in 2024, we began hosting workshops where employees could reflect on their values to envision their future careers, as well as training sessions about planning for the future. These provided opportunities for employees to learn about the importance of career planning with a view toward the next 10 years.

This is an initiative where the company subsidizes the costs for acquiring qualifications for the purpose of enhancing employee expertise and increasing the corporate value of FANCL Group.

FANCL has implemented the "FANCL Group In-House Certification for Makeup Counselors," an in-house certification system for operators' makeup-related advising skills over the phone. This system received approval from the Ministry of Health, Labor and Welfare in 2022.
These are seen as the ability to provide specific information through a phone call on effective makeup methods that match the customer's desired image, and are classified into Levels 1 and 2, which are vertified through a departmental test that tests knowledge of telephone counseling and makeup, and a practical test encompasses self-applied makeup skills and role playing.
Through the implementation of the FANCL Group In-House Certification for Makeup Counselors, we aim to provide more satisfactory customer service.

We have established an evaluation system for the Group that acknowledges the relationship between education and evaluations. Employees are evaluated fairly in accordance with our personnel evaluation guidelines. Evaluations are based on the principles of openness, rationality, clarity and continuity and are designed to provide development for employees through advice on improving strengths and overcoming challenges. Evaluators undergo evaluation training to standardize criteria and clarify rules. We also conduct one-on-one meetings, utilize chat tools to communicate on a daily basis, conduct quarterly progress checks toward goals, and ensure supervisors provide their team members with evaluation feedback twice a year.

In regard to compensation, we comply with legal minimum wage requirements and conduct annual reviews to ensure that minimum wages across the FANCL Group do not fall below the standards of each country and of local governments within Japan. We strive to provide a living wage that is competitive within the labor market of each region and industry. Compensation is determined equitably with regard to qualifications and duties and without distinction by gender.