We coordinate with our inhouse educational institution FANCL College and the Personnel Department to support employees' educational and career building efforts. In addition to providing job rotations that enable individuals to build track records in multiple fields, we also implement various types of training and educational programs. We are currently strengthening educational activities in the digital/DX and marketing fields, which are the strong points of our business model, as well as globalization and management skills, which will be key to corporate growth. We have also established the human capital portfolio that will be required to achieve VISION2030 and we are providing career support that is unique to FANCL, including placing personnel where they can be more effective, providing education and training, and operating a manufacturing framework that covers every step of production, with the aim of further accelerating the coordination of management and human resource strategies and enhancing our ability to implement these strategies.

We train specialist personnel to work toward the digital transformation of FANCL (maximizing customer experience value), operate education programs that aim to improve the IT literacy of each employee and provide digital marketing and data science knowledge, and support employees in acquiring certification, among other efforts.

In order to enhance marketing capabilities on a Company-wide basis and to facilitate new business creation and the further growth of existing businesses, we provide programs and training, mainly to teach employees basic marketing knowledge, business development knowledge, and implementation skills.

In order to realize Vision2030, which states "Make the world healthier and more beautiful and become a company that is loved around the world," we support employees and officers in learning English through education aimed at acquiring practical language skills. We also promote global awareness through seminars led by employees posted overseas and cross-cultural understanding sessions for all employees. Additionally, we provide education for personnel involved in global operations, incorporating business case studies and training on local conditions, laws, and regulations in the countries where we operate.

We cultivate personnel who have a strong understanding of the FANCL mindset, possess management literacy, and who have the imagination and executive abilities to create a company that is loved by a variety of stakeholders. We are achieving this through initiatives such as the Top Management Education Program, which teaches the knowledge required by members of the top management team, including officers and high-level managers, and FANCL Management School, which teaches management literacy. In order to build an educational framework that can deepen our pool of management talent, since the fiscal year ended March 2024, we have been holding FANCL Management School Basic, which teaches foundational management knowledge to employees at the manager level.

We implement various types of training and awareness raising activities on matters connected to the promotion of sustainability activities, including adapting to changes in the internal and external environment and to our vision for the Company, environmental and social issues, and non-financial disclosure.

• Click here for more information about environmental training
• Click here for more information about human rights training

In the fiscal year ended December 2023, we held career training for officers and age-based career training for all employees, including officers. These provided opportunities for employees to understand the necessity of career-building support from supervisors and the roles of officers, and to consider how they can take the initiative in building their own career.
In the fiscal year ended December 2024, we conducted age-specific workshops on planning for future careers, providing opportunities to learn about the importance of career planning for the next 10 years.

This is an initiative where the company subsidizes the costs for acquiring qualifications for the purpose of enhancing employee expertise and increasing the corporate value of FANCL Group.

FANCL has implemented the "FANCL Group In-House Certification for Makeup Counselors," an in-house certification system for operators' makeup-related advising skills over the phone. This system received approval from the Ministry of Health, Labor and Welfare in 2022.
These are seen as the ability to provide specific information through a phone call on effective makeup methods that match the customer's desired image, and are classified into Levels 1 and 2, which are vertified through a departmental test that tests knowledge of telephone counseling and makeup, and a practical test encompasses self-applied makeup skills and role playing.
Through the implementation of the FANCL Group In-House Certification for Makeup Counselors, we aim to provide more satisfactory customer service.

We have established an evaluation system for the Group that acknowledges the relationship between education and evaluations. Employees are evaluated fairly in accordance with our personnel evaluation guidelines. Evaluations are based on the principles of openness, rationality, clarity and continuity and are designed to provide development for employees through advice on improving strengths and overcoming challenges. Evaluators undergo evaluation training to standardize criteria and clarify rules. We also conduct one-on-one meetings, utilize chat tools to communicate on a daily basis, conduct quarterly progress checks toward goals, and ensure supervisors provide their team members with evaluation feedback twice a year.

In regard to compensation, we comply with legal minimum wage requirements and conduct annual reviews to ensure that minimum wages across the FANCL Group do not fall below the standards of each country and of local governments within Japan. We strive to provide a living wage that is competitive within the labor market of each region and industry. Compensation is determined equitably with regard to qualifications and duties and without distinction by gender.